Terms & Conditions
Official website : www.qayami.com.
Customer Care : We have a strong support network which can be reached easily through our customer care number _______________ (Monday to Saturday : 10am to 6.30pm) and our support email id info@--------.com. Customer can call us or get in touch with us for seeking necessary information / clarification before placing orders.
About us : Qayami Inc is an online shopping site which provides the customer the convenience of shopping apparels all under the same roof and make the payment in a single click and save time.
It is a leading online retail and information site dealing with a large collection of various apparels like kurti, ladies tops, leggings etc. Through our website we bring in front of you variety of latest dresses and apparels from Qayami, different garments and related products and information. Our website also provides sufficient information to all our valuable customers and to help them to make effective and best purchasing decisions. It is our desire that our customers get all the necessary information relating to the products sold through our website that the customers are generally in search for before clicking into this site. On behalf of Qayami Inc we welcome all our valued customers to an unique opportunity to avail online shopping experience through our website. For our customer's satisfaction and benefit we have created certain terms and conditions which will enable the customers about the information relating to purchasing policy which are indicated below
GENERAL TERMS AND CONDITIONS OF USEWelcome to the official website for Qayami Inc. We bring you online retail and information for various ladies garments and its related products. We also provide information to help our clients in order to make effective and best purchasing decisions. It is our wish that the customers get all the desired information before placing order for products and get value for their money. You agreeing our terms and conditions are clearly indicated to us by you when you click on our check box placed on the order page. If you do not agree to our terms and conditions then you are not allowed to purchase any products from our site. There might be instances when we will change our site or terms and conditions or specific policies in that case it is your responsibility to go through our terms and condition each and every time you visit our site. There might be instances when we may require upgrading our software/website then the terms and conditions and/or specific policies might alter or change which will be updated by us each and every time that you logon to our website. You incessantly use or visit our website will be perceived as you accept our change to terms and conditions.
CUSTOMER OBLIGATIONS AND CONDUCTWe assume that the personal information provided by you while filling our order form is accurate and complete. You must update your personal information to the company, If the personal information is inadequate, not complete or insufficient the company in such case will not be held liable/responsible for any damage and/or delays caused due to inadequate and insufficient information received from your end. Any information received by the company will be preserved with absolute secrecy and will not be disclosed or distributed to any other third party save and except when required by the law. The company reserves its rights to terminate the account if it is found dealing with fraudulent activities prompting the company to terminate and/or discontinue any usage of the company's website by blocking its access. The Company reserves the right to take legal action against such persons for fraudulent use of the Website and any other unlawful acts or omissions in breach of these terms and conditions. The Following legal restrictions apply to our terms and conditions: To engage into activity that will lead to restrictions of other user from visiting our site Posting on or transmitting through unlawful, obscure, abusive or objectionable material of any kind on this site is prohibited which would constitute an offence or otherwise which violates any applicable local, national or international law Any unnecessary or unwanted intervention causing disturbance and hampering the privacy or business of the company is strictly prohibited without prior consent of the company's website administrator. Any kind of copying and/or fixing and/or pasting and/or parsing any content from or within the website without obtaining any permission from the owner of the present website there by its usage, misuse, exploitations, selling is completely forbidden both in Indian and International legal systems and its copyright and trademark laws. If any such discrepancy is found the company reserves its rights to pursue its remedy by resorting to stringent measures both civil and criminal in nature in appropriate forum, such misusage of any content or images from the website without prior permission is strictly prohibited.
PRODUCT DESCRIPTIONQayami Inc will explore and endeavor all products of different descriptions available in daily use of business as accurate as possible on its website. The images and description are mere representation of the actual product and is expected to vary from the actual product. The company does not give/render any guarantee that each and every itemized product which have been displayed through its website as error free. The company further reserves its right to display the goods and its color as accurate as possible. Qayami Inc further assures that the products displayed on the screen and its colors may not be 100% error free, slight modifications and/or variations may be possible while taking pictures/images of the said products and in such cases Qayami Inc assures each and every customer to provide all necessary backups in order to make the product genuine as far as possible. If the product offered from the website is not as described on the website then immediately contact our customer care department or email us for further assistance at the earliest.
Order and purchase Qayami Inc accepts each & every order placed by its customers on our website. A customer can place its order by transmitting its prescription on our email id as well as on the website. The company thereafter make necessary arrangements to fulfill the requirement of the customer. The company will not take any responsibility if the customer fails to provide the details set forth in the order or warranty card. Once the order is placed and product/products are ready for delivery. The company reserves right to deliver the product as per the specifications placed on the website.
Shipping Policy (Conditions of delivery ) The product will be delivered free of cost anywhere in India. In case the product dispatch is delayed the customer will be notified. Customer should not accept the product if the seal is broken Once the order is accepted the confirmation will be sent to the concerned customer either through his email or by SMS / Phone Estimated time of delivery is 5- 10 working days, few products might take some extra time as mentioned on the product page All materials will be Delivered through reputed courier service
Cancellation can only be done before the product is dispatched on the following terms and conditions : Cancellation can be done before the product is shipped or within 12 hrs of booking the order (whichever is earlier). Once the product is shipped the company will not accept any cancellation The company reserves the right to cancel an order. The reason for cancellation could be due to:
- In case the order request is not acceptable to the company
- Non-availability of the product,
- Inaccurate product information or pricing discrepancies.
- Due to reasons of any fraud
- Wrong usage of payment made by customer or incomplete information received from the customer.
Return & Refund : Product has to be returned within 7 days after receiving the parcel but not more than 14 days from the date of receipt by the company. Once the product is returned to us, we will inspect the product before making the refund. Refund can be made only if the product is in unused & brand new condition, original seal box, instruction paper, warranty & other accessories if any. The product should not have been used or should not have any dirt or scratches or wear and tear or any kind of tampering, bent or twisted or the packaging is damaged or deformed. The price tag and any other identification tag, the invoice and the original packing must be intact and in total. In case the customer receives an incorrect product the customer is requested to contact the customer care as early as possible but not later than 3 days of receipt. Pricing shown on the product may vary as displayed on the website due to any technical or typographical error or information received from the supplier's prices. In such cases the company shall make 100% refunds. The customer shall not accept the parcel if the seal is broken. Exchange policies: - If a wrong product has been shipped to you can exchange the product with another one of equivalent price within 7 days of receiving the product - After we receive & inspect the product we shall intimate you and you can update us as to which product you actually want to get ( with the same value ). During the exchange the amount exceeding the face value needs to be paid & on the other hand if the amount of exchanged product is less than the face value then the remaining amount shall be forfeited. Exchange is not possible if box or its seal is opened or damaged. - The redelivery of the product will attract a charge of Rs 200/- (Two Hundred Only) as delivery charges.
Warranty : The company will forward the warranty supplied by the manufacturer to the customer. The company hereby gives three months warranty on any product purchased online. The company further provides the warranties on those products as given by the manufacturer to the customer. The product will be sent to the principal company for repair/replacement. The company reserves its rights to give services in case of manufacturing defects restricted only to branded products. The following conditions are not covered under warranty: Damage caused by misuse scratching or tarnishing accidental damages dropping or sitting on the product tampering, twisting or bending of the product cracking/breaking of parts of the product, natural discoloring of portions of the product. In case of products other than the branded ones the company reserves its rights to provide warranty to products which does not come under the following parameters : natural discoloring or bending of the parts of the product scratching or tarnishing damage/loss of screws, facial or portions of the product.
Pricing & Payments
- All the prices mentioned on the website are in Indian currency ( Rupees)
- The prices, products and services are subject to change at the Company's discretion
- All prices are inclusive of taxes
- The company does not make any representation that the prices quoted on the website will match the offers provided by any retail stores.
- Pricing shown on the product may vary as displayed on the website due to any technical or typographical error or information received from the supplier's prices. In such cases we will issue refund.
- The following are the accepted modes of payments: Online payment via Credit Card, Debit Card, Net Banking or Cash Deposit on our bank account
- If any differences are found in pricing on the caskaindia.com website pre and post orders, kindly contact us within 72 (Seventy Two) hours of placing your order.
- We are not responsible for the misuse of any credit card or payment mechanism.
INTELLECTUAL PROPERTYwww.qayami.com, and other graphics or service terms or names that are used on the Site by www.qayami.com are the sole property of www.qayami.com. www.qayami.com property may not be used for any sale or any promotional activities of any third-party products or services or in any manner that disparages or discredits Qayami Inc. All other brands and names (including third-party product names) are the property of their respective owners. Usage of the name Qayami Inc, www.qayami.com, the www.qayami.com logo or any other graphics or services on any site must be granted by www.qayami.com. This site is controlled and operated by E2 garments Pvt. Ltd. All materials on the site including images, contents, videos clip, trademarks, intellectual property or any information are controlled and protected by our copyrights policy. Materials on www.qayami.com site owned, operated or licensed or controlled by us is solely for your personal use and not commercial. You must not copy, reproduce, resell, upload, or disrupt any material in any way. You must not whether directly or indirectly assist any person in any kind of misuse of the site. If you are found misusing the site we reserve the right to take appropriate action against you.
SUBMITTED FEEDBACKIt is our desire to hear comments & suggestion from our valued customers relating to our products and our services. If you send us any comment, suggestion, ideas, materials, concepts or any other information for the welfare of our site, the submissions shall be deemed and shall remain our property. None of the Submissions shall be subjected to any obligation of confidence on our part, and we shall not be liable for any use or disclosure of any Submissions. Without limiting the foregoing, you agree that we shall exclusively own and hereby assign to us without compensation or further obligation all now known or hereafter existing rights to the Submissions of every kind and nature throughout the universe and shall be entitled to unrestricted use of the submissions for any purpose whatsoever, commercial or otherwise, without compensation to the provider of the Submissions, including the right to publish on the Site or elsewhere and to use the Submission, including any suggestions, ideas, etc. contained herein.
SECURITY OF INFORMATIONYou browsing our site are assumed as you are abiding by our terms and conditions. You also agree that any access to the site is at your own risk. Qayami Inc is not responsible for any inconvenience caused to you by our site. While purchasing, browsing or any other function on your site, you can register yourself on our site. We ensure that any information provided by you while registering on our site or while making payments will be kept strictly confidential and fully secured. We assure you that your personal information relating to security and privacy is our principal obligation and we assure you that such information relating to your privacy and secrecy is strictly made confidential and will not be transmitted to any third party as and except when it is required by government agencies. However, it is your responsibility to make sure that you keep your account and password confidential, we are not responsible for any activities that is caused under your account or password.
PROHIBITED ACTIVITIESYou agree to abide by our rules and regulations and upload or post messages or materials which are proper. There are certain points which are prohibited on the site:
- You will not defame, abuse, harsh or otherwise violate the legal rights or others.
- You will not upload any file that contain any software or materials that violate our intellectual property right.
- You will not upload any file that contains viruses which may hamper the security of the site.
- You will not publish, post, upload any inappropriate, profane, infringing, obscene, indecent or unlawful topic, name, material or information on the site.
- You will not download any file posted by another user which you know, cannot be legally distributed in such manner.
- Any misuse of the site is prohibited, however in spite of this if any misuse of the site is detected by the company the company reserves the right to initiate proceedings against you both civil and criminal in nature and consequences arising there from will be at your sole risk and responsibility.
RIGHTS GRANTED BY YOUWhile accessing or registering on our site, you are providing us your details such as data, passwords, usernames, personal identification numbers and other materials and contents, suggestions, ideas, feedback, etc. You are expressly granting us the right to utilize this information for and on your behalf in order to provide the service. The company may or will use such information with the sole purpose for providing you the required service and not for any other purpose. We assume that you will fully grant us the above rights for your as well as our benefits.
YOUR INDEMNITYYou hereby indemnify us and undertake to keep us indemnified against all and any liabilities, losses, damages, expenses and costs (including legal expenses and amounts paid in settlement of any demand, action or claim) arising, directly or indirectly, out of a breach by you of any of your obligations under these terms of sale.
FORCE MAJEUREForce Majeure event means:-
- Any event which is beyond our reasonable control
- The unavailability of raw materials, components or products; and/or
- Power failure, industrial disputes affecting any third party, governmental regulations, fires, floods, disasters, civil riots, terrorist attacks or wars.
- Server failure, software glitches; Where a force majeure event gives rise to a failure or delay in performing our obligations under these terms of sale, those obligations will be suspended for the duration of the force majeure event. If we become aware of a force majeure event, which gives, rise to, or which is likely to give rise to, any failure or delay in us performing our obligations under these terms of sale, we will notify you forthwith. We ensure you to take reasonable steps to mitigate the effects of the any force majeure event.
- Death or personal injury caused by negligence
- Fraud or fraudulent misrepresentation or
- Any matter for which it would be illegal to limit or exclude, or attempt to limit or exclude, liability.
LIMITATION OF LIABILITYNothing in these terms of sale will limit or exclude your or our liability for:
Subject to this:
- Our liability in connection with any product purchased through our website is strictly limited to the purchase price of the relevant product and the replacement cost of the relevant product
- we will not under any circumstances be liable for any loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data or waste of management or office time, or loss of goodwill or reputational damage; and
- We will not be liable for any losses arising out of a force majeure event.